Why do customer buy our products? a) We feel your product is the latest. b) We have a best marketing plan. c) We have the best solution for the customer need. Obviously C, customers buy our product not for any other reason. Customers will be happy and keeping come back to us if we keep meeting their need. We should strive to not only meet but exceed customer’s expectations. And while doing so there are moments where the customer feels delighted. The delight come from the “experiences ” we give to the customers and not the product. The experience offered to customers at...
Posts Tagged ‘ Reliance ’
Reliance : Thy Name Trust
Reliance by virtue of its name generate confidence. And Ambani’s has done unthinkable to keep the flag flying high for these years. I may not understand the depth of share market but this is my take on reliance as an consumer. People has shown immense faith in the Reliance Power IPO and oversubscribed it as expected. The issue bombed on the day of listing and thousands have burned thier fingures. And then came the unexpected announcement of Bonus shares. And now talks of buy back of shares. Hatoff to Mr Anil Ambani . This is a great gesture of corporate...
About Amit Gupta
An internet Product Manager by profession and entreprenuer by heart. At work I am manages all stages of the product lifecycle from conceptualization, initiation, development & monitoring of new product development.
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