Amit Gupta

“Every thing I know” by Jeff Bezos (Founder Amazon.com). This is an exellent presentation about Amazon and Zappos but hold true for any organization specially startups. This also highlights the advantages of  being ‘obsessed on customers’.

Source : Youtube

 The mailer gives a feeling how the organization feels about their subscribers, who pays monthly subscription to be part of the network. They are just addition to growing number of sitting ducks for TATA Sky who can be easily targeted by the advertisers.
Horrible is the word, to explain the feeling when you see customers being called “Sitting Ducks”. I just came across an emailer from Tata Sky targeted at advertisers for their DTH service. 

 
 Can’t ad agencies treat customers in a better way ???

I just come across an Interesting email doing rounds.

Ten ways to stop those credit card sales, mobile companies, insurance calls from irritating you: 
 
1 After the telemarketer finishes speaking, ask him/her to marry you. 
 
2 Tell the telemarketer you are busy at the moment, and ask him/her, if he/she will give you his/her home phone number so you can call him/her back. 
 
3 Ask them to repeat everything they say, several times. 
 
4 Tell them it is dinnertime, BUT ask if they would please hold. Put them on your speakerphone while you continue to …